Can I track my balance and the payments I have made to my account?

Yes, you can track payments using our online portal – this allows you to see all payments that have been made towards your account and provides you with balance updates. If you would like more information regarding your balance or payments which have been made, please call us on 01253 531 564 and we will be happy to assist you.

Can I make one off payments?

Yes, you can make one off payments towards your account which will reduce the amount you owe.  However we would like to agree a more formal long term repayment plan based on your affordability – this option allows automatic repayments to be made towards your account on or around your pay day. If you have any questions about setting up a repayment plan, please contact us on 01253 531 564 and one of our Customer Care Agents will guide you through the process and come to a solution that works for you.

Why do I need to complete an Income and Expenditure form?

The income and expenditure form allows us to understand your current circumstances and ensures that each payment or arrangement that you make or set up is affordable for you. You can complete this online or over the phone with one of our experienced agents. 

How do I make a payment using your online portal?

Our online portal is a simple way to set up an affordable repayment plan or make a one-off payment. You can also complete an Income and Expenditure form which allows us to assess your affordability and view your account details. Please use the following link: https://www.tm-legalservices.uk/login

To log in, you will need your customer reference number, date of birth, post code and customer pin number. You will find your reference and pin on all correspondence.

What are TM Legal Services bank details?

Our details to make a payment via the bank/standing order are:

Account Number: 48847771

Sort Code: 60-00-01

Please ensure you quote your TMLS reference number when you make a payment.

I can’t make any repayments – what are my options?

No matter what your financial situation is, we want to help. Our team are committed to working with you to agree a suitable repayment plan. Please contact us on 01253 531 564 to discuss this and we will work with you.

How do I set up an affordable payment plan?

You can make a payment or set up a repayment plan using any of the methods below. We will only ask you to repay what you can afford. Sometimes this might involve reviewing your incomings and outgoings. Our focus is on finding you the most suitable repayment solution.  

Pay via our Online Portal: https://www.tm-legalservices.uk/payment

Pay via the telephone: 01253 531 564

Pay via the bank/standing order: Account Number: 48847771 Sort Code 60-00-01

Pay via cheque or postal order: TMLS, 10 Whitehills Business Park, Whitehills Drive, Blackpool, FY4 5LW